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HOW TO EARN THE GIFT OF DISCRETIONARY EFFORT
How to Earn the Gift of Discretionary Effort is a deep dive into a comprehensive approach to catapulting your leadership career and turning your employees into your competitive advantage in a difficult marketplace.
This cutting-edge book details how earning the gift of discretionary effort is the distinguishing characteristic of 21st century leaders. Any skill requires discipline to become proficient and this book is the training manual for individuals with the perseverance and determination to become the leader that knows how to get work done through others who bring their A-game to work every day.
Following the principles in this book, you will move your employees from minimal effort to amazing contributions, resulting in increased profitability, superior customer service and economic sustainability for your company.
Discretionary effort is the difference between the added value an employee can bring to a task, versus the minimum effort required to get by or make do, and still receive a paycheck.
It takes a special kind of leader to achieve the environment of exceptional employee experience and workplace optimization where workers naturally give discretionary effort, not just give the stereotypical second mile. The book teaches you how to be that special kind of leader that gets much more than the second mile from all who work with you. You’ll learn to refine the touchpoints between you and your employees from potential misunderstandings to productive conversations that move projects along to successful conclusions.
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