Core Skills for Hospital Case Managers: A Training Toolkit for Effective Outcomes

  • $104.50

Finally ... an affordable, effective, and consistent training program for your hospital case managers.

This one-of-a-kind guide to fundamental case management responsibilities is a necessary reference tool for every hospital case management department. This resource is designed to give case management directors and hospital leaders the tools they need to build and strengthen the basic and advanced skills their case management staff needs to succeed.

Core Skills for Hospital Case Managers is an orientation and training manual for nurses transitioning into case management, an easy-to-read reference guide for new case managers, and a source of inspiration, tools, and resources for seasoned professionals.

With a flexible format, this book and CD-ROM offer practical information and customizable tools to develop and maintain a wide variety of care management skills.

Table of Contents :

Chapter 1: Hospital Case Management 101
Chapter 2: Case Manager Role
Chapter 3: Roles, Functions, and Caseloads
Chapter 4: The Case Management Process
Chapter 5: The Case Manager's Role in Transitional and Discharge Planning
Chapter 6: Utilization Management
Chapter 7: Managing Long Length of Stay Patients
Chapter 8: Denials: Prevention and Appeals Strategies
Chapter 9: Reimbursement
Chapter 10: The Role of the Case Manager in Patient Flow
Chapter 11: Measuring Success: Strategic Outcome Measures
Chapter 12: Dealing with the Uninsured and Underinsured
Chapter 13: Working with Multidisciplinary Teams
Chapter 14: Crucial Communication and Conflict Resolution

Intended audience

Staff nurses, charge nurses, staff educators, staff development specialists, directors of education, nurse managers, and nurse leaders

*As of June 20, 2014, contact hours for nurses are no longer available with this product.

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